Shipping policy

Shipping Policy

Last Updated: October 26, 2026

Thank you for shopping at pmluk.com.

We are committed to providing clear and transparent shipping information so that customers understand our shipping costs, order processing times, estimated delivery times, and delivery procedures before placing an order.

This Shipping Policy applies to orders placed through https://pmluk.com/.

1. Shipping Destinations

We currently offer shipping to eligible addresses within the United States.

International shipping is not available at this time.

Delivery availability is determined by the shipping zones and eligible addresses supported at checkout.

If we are unable to fulfill an order to the provided address, we will contact the customer to arrange an appropriate resolution or issue a refund if the order cannot be fulfilled.

2. Free Standard Shipping

We offer FREE standard shipping on all eligible U.S. orders.

Shipping Method: Standard Shipping
Shipping Cost: $0.00 USD
Minimum Order Value: None
Shipping Destination: Eligible United States delivery addresses

There is no minimum purchase amount required to qualify for free standard shipping.

No additional standard shipping or handling fees are charged on eligible orders.

Any applicable sales taxes will be displayed during checkout before payment is completed.

3. Order Processing Time

Orders are generally processed within 2–4 business days after payment confirmation.

Business days for order processing are Monday through Friday, excluding U.S. federal holidays.

Order processing includes verifying the order, preparing the product, packaging, and arranging shipment with a shipping carrier.

Orders placed on weekends or holidays will begin processing on the next applicable business day.

If an order experiences an unusual processing delay, we will make reasonable efforts to notify the customer.

4. Estimated Shipping and Delivery Time

Our standard estimated shipping times are:

Delivery Stage	Estimated Time
Order Processing	2–4 business days
Shipping Transit	5–10 business days
Total Estimated Delivery	7–14 business days

The total estimated delivery time includes both order processing and shipping transit.

Delivery times are estimates and are not guaranteed arrival dates.

Actual delivery times may vary because of weather conditions, carrier disruptions, public holidays, address accessibility, or other circumstances outside our reasonable control.

5. Shipping Confirmation and Tracking

Once an order has been shipped, we will send a shipping confirmation email to the email address provided during checkout.

Where tracking is available, the shipping confirmation will include a tracking number or link.

Tracking information may take additional time to appear after the carrier receives the package.

For questions about an order's shipping status, please contact our customer support team.

6. Shipping Carriers

We use shipping and logistics providers according to the destination, product requirements, and available delivery services.

The shipping carrier may vary depending on the order and delivery address.

We aim to use shipping services consistent with our published estimated delivery times.

7. Shipping Address Accuracy

Customers are responsible for providing accurate and complete shipping information at checkout, including:

Recipient name
Street address
Apartment or suite number, if applicable
City and state
ZIP code
Contact details

Incorrect or incomplete addresses may result in delivery delays or unsuccessful delivery.

If you need to correct your shipping address, please contact us as soon as possible.

Address changes cannot be guaranteed after an order has entered the shipping process.

8. Shipping Delays

Occasionally, shipments may be delayed due to circumstances including:

Severe weather or natural disasters
Carrier disruptions
High shipping volumes
Public holidays
Incorrect or incomplete shipping information
Other circumstances beyond our reasonable control

If your shipment is significantly delayed, please contact us so that we can review the situation and assist with available resolution options.

9. Lost, Missing, Damaged, or Incorrect Deliveries

If your order appears to be lost, has been marked as delivered but cannot be located, or arrives damaged or incorrect, please contact our customer support team.

Please provide your order number and a description of the issue. Photographs may be requested when relevant to damaged or incorrect items.

We will review the issue and work toward an appropriate resolution in accordance with our Return and Refund Policy and applicable consumer protection laws.

10. Multiple Shipments

Orders containing multiple products may occasionally arrive in separate packages.

When applicable, customers may receive separate shipment confirmations or tracking information.

Eligible U.S. orders will continue to receive free standard shipping even when multiple packages are required.

11. Order Changes and Cancellations

If you wish to change or cancel an order, please contact our customer support team as soon as possible.

We will make reasonable efforts to accommodate requests before the order has been processed or shipped.

Once an order has shipped, cancellation or modification may no longer be possible.

Customers may refer to our Return and Refund Policy for applicable return procedures after delivery.

12. Returns and Refunds

Information about return eligibility, return shipping responsibilities, refunds, and applicable return procedures is provided in our Return and Refund Policy.

Return and Refund Policy: https://pmluk.com/policies/refund-policy

Please note that free standard shipping on the original purchase does not automatically mean return shipping is free.