Terms of service

Terms of Service

Last Updated: October 26, 2026

Welcome to pmluk.

These Terms of Service govern the use of our online store at https://pmluk.com/, including browsing, purchasing, and accessing our services.

By using this website or placing an order, you agree to these Terms, subject to applicable law.

1. About Our Business

pmluk is an online retail store offering home and household products to customers in the United States.

Business Name: pmluk

Business Address: 1504 S 3rd St, Garland, TX 75040, United States

Email: hello@pmluk.com

Phone: +1 940-798-7072

2. General Conditions

You agree to use our website lawfully and provide accurate information when placing orders.

Fraudulent activities, unauthorized access, misuse of our website, and violations of applicable laws are prohibited.

3. Product Information

We aim to provide accurate and clear product descriptions, images, specifications, pricing, and availability.

Customers should review product details before purchasing.

If a material product information error affects an order, we will address the issue according to applicable law.

4. Prices and Payments

Prices are displayed in the currency shown on our website.

Applicable taxes and other mandatory charges will be disclosed before checkout is completed.

We offer free standard shipping to eligible United States delivery addresses in accordance with our Shipping Policy.

Payments are processed using the methods available at checkout.

5. Orders and Availability

After placing an order, you may receive an electronic confirmation.

Orders are subject to payment authorization, product availability, and fulfillment conditions.

If an order cannot be fulfilled after payment has been collected, we will notify the customer and arrange an appropriate refund.

6. Order Processing and Shipping

Our stated order processing period is 2–4 days.

Our stated standard United States shipping transit period is 5–10 days.

Standard shipping within our United States service area is free.

These periods are separate, and additional shipping information is available in our Shipping Policy.

Exact business-day or calendar-day conventions must be confirmed in the published Shipping Policy.

7. Returns and Refunds

Eligible return requests are accepted within 30 days after delivery.

For standard change-of-mind returns, the customer is responsible for return shipping costs.

Approved refunds are processed within the stated 10-day refund processing period, subject to the detailed terms of our Return and Refund Policy.

Nothing in these Terms excludes statutory consumer protections.

8. Order Cancellations

Customers who wish to cancel or modify an order should contact hello@pmluk.com as soon as possible.

Cancellation availability depends on order processing and fulfillment status.

9. Intellectual Property

Original website content, including original text, design, graphics, and branding, may be protected by applicable intellectual property laws.

Third-party trademarks and product names remain the property of their respective owners.

10. Third-Party Services

Our store is powered by Shopify and may use third-party services to support payment processing, shipping, and other ecommerce operations.

Such services may be subject to their own terms and privacy policies.

11. Website Availability

We aim to maintain a reliable shopping experience but cannot guarantee uninterrupted website access.

Temporary interruptions may occur due to maintenance, technical issues, or events outside our reasonable control.

12. Limitation of Liability

To the extent permitted by applicable law, pmluk is not responsible for losses caused solely by circumstances outside its reasonable control.

Nothing in these Terms limits rights or protections that cannot legally be excluded.

13. Privacy

Personal information is handled in accordance with our Privacy Policy and applicable law.

14. Changes to These Terms

We may update these Terms to reflect operational or legal changes.

Any updated Terms will be published on our website.

Changes will not improperly remove rights arising from purchases already completed.

15. Contact Information